Skip to content
ShowTimes
CQ Starz Club
GOLD ROOM
Gift Vouchers
Info Links
EVENTS YEPPOON
Employment
Contact Us
FAQs
Privacy
Login
Account
Details
Log Out
ShowTimes
CQ Starz Club
GOLD ROOM
Gift Vouchers
Info Links
EVENTS YEPPOON
Employment
Contact Us
FAQs
Privacy
Login
Account
Details
Log Out
Facebook-f
Instagram
Linkedin-in
REFUND REQUEST
Please enable JavaScript in your browser to complete this form.
Please enable JavaScript in your browser to complete this form.
Guest Information
Full Name
*
Email Address
*
Booking Number
*
Phone Number
*
Booking Details
Session Date
*
Movie Name
*
Session Time
*
Booking Platform
*
Official Website
Direct Visit
Official App
Phone 0749720015
Refund Information
Amount Requested
*
Please note that booking and service fees are non-refundable for voluntary refunds.
Refund Method
*
Reason for Refund
Cancellation due to emergency
Misrepresentation: The movie or product does not match the sample, photo, or description provided
Session cancelled by the cinema
Significant change to the session time
Venue or advertised format
Duplicate payment or website error
Incorrect ticket issued by cinema staff
Voluntary booking-change request submitted at least 24 hours before the session
Other Australian Consumer Law concern
Detailed Explanation
*
Phone Confirmation Layout
Upload Supporting Documents
Drag & Drop Files,
Choose Files to Upload
Please provide only information reasonably necessary to assess your request. Do not upload complete medical records, full payment-card details or unrelated identity documents. Unrelated information may be redacted.
Declaration and Signature
Auto TimeStamp & Date
Confirmation
*
I hereby declare that the information provided is true and accurate to the best of my knowledge.
Signature
Clear Signature
Submit
+
OK